Privacy Policy
We take the protection of privacy very seriously.
We will ensure that your personal data is used in accordance with applicable data protection legislation.
We will be transparent with you about how we use your personal data. This means, among other things, that we will keep you informed about the information we collect, how we use it, the entities with which we share it, and who to contact if you have any questions.
We will provide you with a simple way to say "STOP" when you are no longer satisfied with our communications.
We will take all reasonable measures to protect your personal data and ensure that no unauthorized person can access it.
We are committed to protecting your privacy rights and ensuring that your personal data is protected.
This personal data management policy (the “Policy”) details the types of personal data we collect, how we process and protect it in connection with the services we offer. This includes information collected offline in our store or through our Customer Service and online through our website, applications (including mobile applications) and third-party platforms (“Sites”).
This Policy also applies to our targeted content, including our online offers and advertisements for products and services, that you may see on third-party websites, platforms, and applications (“Third-Party Sites”) based on your online activity. These Third-Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using these Third-Party Sites.
1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
THE DIFFERENT COMPANY is/we are responsible for the processing of your personal data on our site.
2. HOW CAN I CONTACT THE DATA PROTECTION OFFICER?
If you have any questions about how we process your personal data, you can contact our Data Protection Officer by email at rg@thedc.fr or by post to: THE DIFFERENT COMPANY 37/41 Rue Louise WEISS 75013 PARIS
3. WHAT IS PERSONAL DATA?
Personal data refers to information that can directly or indirectly identify you ("Personal Data"). This generally includes information such as your name, postal and email address, telephone number, but also other information such as IP address, shopping habits, beauty information, information about your lifestyle or preferences, such as your hobbies and interests.
4. WHAT HAPPENS WHEN YOU PROVIDE US WITH PERSONAL DATA?
We collect your personal data directly in various ways, for example when you provide us with your information to register as a customer of our site or subscribe to one of our loyalty programs, when you register for prize draws, games or competitions, when you subscribe to our Newsletter, receive information or emails and letters, when you use our applications, buy a product or service from us, participate in a survey, carry out a beauty test, post a comment or request or contact our Customer Service.
When you provide us with your personal data, we process it in accordance with this Policy. If you do not want us to process your personal data in this way, please do not provide us with any personal information.
We may also receive your personal data from other sources, including information from commercial sources such as public databases or data aggregators, as well as information from third parties. If you do not wish us to receive your personal data from other sources, please inform the relevant sources directly of your preferences.
We process your personal data to provide you with our services, as detailed below. In some cases, we only process your personal data if you have expressly given us your consent, for example, in most cases where we process your personal data for marketing purposes, use cookies or location data, or when we process your sensitive personal data. In other cases, we may rely on other legal grounds to process your personal data, such as the performance of the contract between you and us or a legitimate interest, such as fraud prevention.
If you become a member of one of our loyalty programs, we may transparently infer that you wish us to process your personal data for marketing purposes. You can always opt out of marketing communications without affecting your loyalty program benefits.
When we process your personal data based on your consent, we will explicitly ask for your consent, and only for a specific purpose. We will also ask you to provide additional consent if we need to use your personal data for purposes not covered by this Policy.
5. WHAT HAPPENS IF OUR CUSTOMER IS A CHILD?
Our site is intended for adults, but there may be instances where customers under the age of 15 may browse or purchase products on our site. If we know that a customer is under 15, we will not use that customer's personal data for marketing purposes unless we obtain parental consent.
To provide parental consent for processing for marketing purposes, please ask your parents or legal guardian to call or write using the contact details on the website.
In some cases, we will infer from your actions that you have obtained parental consent. We then reserve the right to decide whether or not you will receive our marketing communications until you reach the age of eligibility.
Please note, however, that access to certain parts of our site and/or eligibility for prizes, samples, or other rewards may be restricted to users above a certain age. We may use your personal data to conduct age verification checks and enforce these age restrictions.
6. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
6.1 We process the following categories of personal data for the following reasons:
Navigation on our site
Purchase/acceptance of a service
Customer service
Suggest products and services that might interest you
Competitions and games
Online shopping
Loyalty program
Fraud prevention, tax refunds and other administrative services, such as registration
6.2 Cookies and similar technologies
We use cookies and other similar technologies (“Cookies”) to improve our products and your experience on our site by collecting information about how you use our site. Some of the Cookies we use are necessary to enable essential Site functionality, for example, to provide a secure connection or to remember where you were in an order, but we also use Cookies that allow us to analyze Site usage (so we can measure and improve its performance) as well as advertising Cookies used by advertising companies to deliver ads that match your interests.
We may also tailor our site and products to your interests and needs by collecting information about your device and linking it to your personal data to ensure our site provides you with the best possible web experience.
You can find more information about the cookies we use and change your preferences via the cookie consent tool on our website, accessible at the bottom of each page or on this page. Please note, however, that without cookies, you may not be able to use all the features or online services of our website.
7. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
7.1 Our service providers
We share your data with trusted third parties to help us process and analyze your personal data, in order to help us suggest products and services that may interest you. Unless you provide us with your consent, we do not allow these trusted third parties to use your personal data for any other purpose and we require them to implement technical and organizational measures to protect your personal data if you order a product or service from our store and request a partial or full VAT refund. We do not allow these trusted third parties to use your personal data for any other purpose and we require them to implement technical and organizational measures to protect your personal data.
We require these processing providers to comply with strict requirements in accordance with applicable data protection legislation, under which they may only process your personal data on our behalf and must adhere to demanding IT security standards.
8. TO WHICH COUNTRIES DO WE TRANSFER YOUR PERSONAL DATA?
None.
9. HOW LONG IS YOUR PERSONAL DATA PROCESSED?
We will only retain your personal data until the aforementioned purposes for which the data was collected or received have been fulfilled and until the expiry of our legal obligations regarding the retention of records.
10. WHAT ARE YOUR RIGHTS?
If certain requirements are met, you are entitled to:
To obtain from us confirmation of whether or not your personal data is being processed and, if so, to access your personal data;
To correct incorrect personal data;
To delete personal data;
To object to the processing of your personal data;
To limit the processing of your personal data; and
Data portability - to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and to transmit it to another data controller.
Post-mortem rights – you can decide to issue instructions regarding the retention, deletion, and disclosure of your personal data after your death. These instructions are implemented by Marionnaud, your heirs, or any other person you designate in your instructions.
You can modify or revoke your directives at any time.
In the absence of instructions, or unless otherwise stated in your instructions, your heirs may: obtain your personal data if it is useful for the liquidation and distribution of the estate, obtain your personal data relating to family memories, close your account, object to the continued processing of your personal data, or have it updated.
You can learn more about these rights here: https://www.cnil.fr/fr/comprendre-vos-droits. To exercise your rights, use our form or contact our Customer Service at 0 969 360 500.
You can opt out of receiving marketing communications by informing us either by email at bonjour@lastationtdc.fr or by mail to the head office address.
11. CAN YOU WITHDRAW YOUR CONSENT TO THE PROCESSING OF PERSONAL DATA?
If your consent forms the legal basis for the processing of your personal data, you can withdraw your consent:
To marketing communications
Regarding the use of cookies: via our cookie consent tool located at the bottom of the page on our website.
Please note that withdrawing your consent will not affect the lawfulness of the processing carried out before the withdrawal.
12. CAN YOU FILE A COMPLAINT WITH THE DATA PROTECTION AUTHORITIES?
If you believe that the way we have processed your personal data infringes data protection legislation, you can submit a complaint to the competent supervisory authorities (CNIL: https://www.cnil.fr/fr/plaintes), in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement.
13. HOW DO WE PROTECT YOUR PERSONAL DATA?
We maintain appropriate technical and organizational measures to protect the personal data you provide to us against accidental or unlawful destruction, loss, alteration, disclosure or unauthorized access to your personal data.
14. CAN WE CHANGE OUR POLICY?
We may modify this Policy from time to time in accordance with the Law.